Candles by Victoria


CBV Candle Care - Because we care!

Candle care and candle burning is a responsibility, please burn wisely! Always follow the basic rules of fire safety when burning candles:

Please read all information below, by checking the box prior to checkout you are confirming that you have read and understand our candle care information.  

Few things are as captivating as the soft glow of a candle. There is an art to burning a candle properly and safely, following a few simple rules will provide you with hours of enjoyment.

Don't forget, trim that wick! It is VERY important to keep your wicks trimmed at all times, it is actually the most important thing you can do. Keeping your wicks trimmed allows your candles to burn longer, burn cleaner, smell stronger and burn safely! 

The key to a perfect burning candle is not only in how it is made but also in how it is burned. 

Never allow any candle to burn longer then 2-4 hours depending on the diameter of the candle container, we recommend not more than 1 hour of burn time per inch in diameter, your melted wax pool should never be deeper than 1/2 inch without extinguishing that candle, allowing it to cool completely, trimming the wick, removing any wick debris and then re-lighting your candle. 

Keeping your wicks trimmed will extend the life of your candles and reduce any smoke or soot. Wax does have a flash point and when it is reached due to extended burning times it can flash and catch fire. Never use water to put out a wax fire, if you don't have a proper fire extinguisher nearby, use baking soda, sand or flour to extinguish the flames.  Always be aware of your candles and how long they have been burning, this is so important!! 

1. Always use extreme care when burning candles!

2. Always trim your wicks to 1/8 - 1/4 inch prior to the first burn.

3. Please keep your wicks trimmed and maintained to 1/8 - 1/4 inch. Trim wicks and remove all wick debris before lighting each time.

4. Keep your wicks centered at all times. Long or un-centered wicks can cause uneven burning and possible jar cracking.

5. Candle containers will become HOT, please handle with care and place ALL burning candles on a heat resistant surface or heat safe plate.

6. Keep all candles out of the reach of children and pets! Do not place lit candles where they can be knocked over by children, pets or anyone else. 

7. Never burn candles near anything that can catch fire. If your candle comes with decorations, i.e cinnamon sticks, raffia, etc. Please remove prior to burning!

8. Always leave 1/2 inch of unburned wax at the bottom of each container to keep from cracking containers and debris from igniting. This is really important with our more decorative candles.

9. Always burn candles away from drafts and air currents, this will help prevent rapid uneven burning and avoid flame flare-ups and sooting. 

10. NEVER leave a candle burning unattended!! Always keep a burning candle within sight!! Extinguish all candles when leaving a room or before going to sleep.

About our decorative candles.

Please be advised that our decorative candles, which extend above the container's rim, may overflow during the first burn. To prevent any damage, place these candles on a heat-resistant plate. The excess wax can be utilized in your wax warmers. Additionally, you may choose to remove the wax decorations before lighting the candle and use them separately in your warmers. 

Before burning, ensure to remove all non-wax decorations from the candles, such as straws, ribbons, etc.

My candle has been burning for several hours and I can see smoke coming from the wick. Why is that?

This indicates that the candle has been lit for an excessive duration. It's advisable to extinguish the candle, let it cool, and then trim the wick to a quarter inch. A wick that requires trimming often leads to smoking. Similarly, if a newly lit candle is emitting smoke or making a "popping" sound, it may need trimming. If the wick is already at a quarter inch, ensure the candle isn't in a drafty area. Various factors, such as air conditioning vents, ceiling fans, windows, or doorways, can create drafts that affect the candle's burn.

After burning my candle, it has a mushroom type head on the wick. What is this?

The "fragrance mushroom" found in highly scented candles should be removed before relighting. Trim the wick to 1/4 - 1/8 inch, ensuring any mushroom head and debris are also removed. It's important to let the candle fully harden and cool before trimming the wick.

How can I make my candles last longer?

Remember to trim the wick! It's essential for candle maintenance. Here's why: The wax serves as fuel for the flame, which burns as the wax melts and ascends the wick. A larger pool of melted wax means more fuel for the flame, causing it to grow. By trimming the wick, you effectively reduce the flame's size, conserving the wax and extending the candle's life by up to 25%. Trim the wick every few hours, but avoid overtrimming; leave about 1/4 - 1/8 inch of the blackened wick above the wax. Overtrimming can result in a flame too small to sustain itself, causing it to extinguish. If this occurs, relight the candle, allow the wax to pool, then pour off the excess liquid wax to expose more of the wick, helping the candle to burn properly again.

Wooden Wick Burning Instructions

  • Make sure your wick is trimmed to between 1/8″ – 3/16″ before lighting. If the wick is too long, the wax will not pull up the wick and the wick will extinguish.
  • Wooden Wicks do need a little attention and tending to before each burn. Be sure to gently snap off the ash or burnt wood along the top edge of the wick and then light as usual.
  • If when burning the candle for a long period of time you notice the flame height getting too low, it may be necessary to tap off any excess ash or burnt wood along the top of the wick. The flame will then return to its proper optimal height.
  • Be very careful not to let any debris from the wick (or anything else!) fall into the candle.
  • Extinguish candle when ½” of wax is remaining.
  • Do not burn candle more than 3 hours at one time.

Allow your wood wick candle to burn to the edge prior to extinguishing the first time, this allows the candle to set it's "memory" and prevents your candle from forming a "canyon" or stair step effect.  

Smoking or Sooting

A properly burning candle should not produce soot or smoke. However, if the candle's flame is agitated, it will result in noticeable smoking as unburned carbon particles are released. Indeed, flickering the flame of any candle will cause it to smoke.

To reduce flickering, one should trim the wick to a length between 1/4 and 1/8 inch before lighting the candle, and ensure it is placed away from drafts, vents, and strong air currents. Additionally, it may be necessary to trim the wick once more right after the initial lighting.

Did you know that a candle has a memory? 

When burning a candle for the first time, it's suggested that you burn it one hour for each inch in diameter. This will allow the pool of wax to extend to the outside and will prevent your candle from forming a "canyon" in the center. Burning a candle this way will also set it's memory it will 'remember' to burn to it's edge.

Candle Cure Time

At Candles By Victoria, we craft your candles upon order; nothing is pre-made or taken off the shelf. Everything is freshly made just for you. Deb, a former employee, would say, "We are the Burger King of candle companies—you order, and we make it fresh!"

When a candle or tart "sets up," it may appear complete, yet unseen changes are still occurring within the wax's molecular structure. The wax and fragrance molecules require time to bond and fully integrate. Similar to how fine wine improves with age, our candles and tarts also enhance their scent over time. We suggest a curing period of at least 7-10 days. This means if you place an order for your CBV products on a Monday and we pour them on Tuesday, they will be shipped to you the same day. The cure time your wax receives depends on the delivery duration. Typically, orders take 2-3 business days to reach the customer after leaving our store, equating to approximately 4 days of cure time. Cure time is subjective; if the scent is strong to you, then the candle or tart is adequately cured. If it seems weak, allow a few more days for the curing process.

Disclaimer: Candles By Victoria is NOT responsible for damage or injury due to lack of care and attention when burning our candles.

Candles By Victoria shall not be responsible for any injuries, damages or losses of any kind due to your use of any product purchased from Candles By Victoria. In any case, our maximum liability to you is the amount you paid for the product. Your purchase from Candles By Victoria signifies your acceptance of the aforementioned information and policies. 

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